Sales & Services
Hwacheon’s 8-Point Sales & Service Advantage
As a Hwacheon customer, your company will benefit from our comprehensive suite of machine tool pre-sales, after-sales, technical service and spare parts support. This ensures the smooth and efficient running of your production line, and improves machine uptime.
Sales Consulting
Before you consider a Hwacheon machine tool, our sales or product specialists will make an appointment with you. This helps us to understand your machining needs and recommend the best machining system to optimize your production—from CNC turning and milling centers to smart machines.
Machine Warranty
Designed and precision manufactured to rigorous standards of quality, Hwacheon machine tools have one of the best durability and lifespan in the industry. To give you greater peace of mind, our machines come with one year of onsite warranty with the option for extended warranty.
Technical Support
Our experienced and highly trained service engineers can help to resolve your technical issues over the phone. For more complex issues, service visits can be arranged to troubleshoot your machine tool, minimizing downtime and inconvenience.
Software Upgrades
Our suite of intelligent proprietary machining software are constantly upgraded by our research engineers. This allows you to continually benefit from advances in automation, software development and intelligent control.
User Training And Education
Every new Hwacheon machine comes with comprehensive training in operating, maintaining and programming your machine. Beyond onsite training, we will also provide your team with our user guides and resources.
Life-Cycle Maintenance
Every Hwacheon machine tool has a comprehensive life-cycle maintenance programme. From regular predictive and preventive maintenance, to emergency corrective actions, our engineers will guide you to maximising uptime for your machine.
Continuous R&D
Hwacheon’s rich experience and deep expertise in advanced CNC machine tools are rooted in R&D. Our researchers work relentlessly to provide customers with the best outcomes through user-focused technology, allowing you to benefit from the latest innovations.
Spare Parts
To ensure optimum uptime for your CNC turning or milling machines, Hwacheon provides ongoing support for common wear & tear and critical spare parts. With distributors across the region, we will ship these parts speedily from your nearest Hwacheon local office or ex-factory from Korea .
Our Distributors
To provide you with access to local sales, technical and service support, Hwacheon has appointed a selected group of partners. All our distributors must have sales and service professionals who are regularly trained to assist you with any questions you may have on Hwacheon machine tools.
Australia
Applied Machinery Australia Pty Ltd
Egypt
Winner Technology Ltd Co
India
Hwacheon Machine Tools India
AMT Global Solutions
AXYZ Machine Tool
Galaxy Consultancy Pvt Ltd
JK Technologies
Stallion Machine Tools Pvt Ltd
Indonesia
Hwacheon Indonesia
Israel
TekTeam Ltd
Malaysia
Herroz Sdn Bhd
Maxeffect Resources Sdn Bhd
New Zealand
MQ Tooling Ltd
Oman
Middle East Machines & Automation LLC
Philippines
Edman Machtools Inc
Saudi Arabia
Al Kamal Tech Machine Services Est
South Africa
WD Hearn Machine Tools
Thailand
HSM Machinery Co., Ltd.
United Arab Emirates
Euro Gulf Machines & Tools Tr
Vietnam
Hwacheon Machine Tools Vietnam